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W. Earl Sasser Jr.
W. Earl Sasser, Jr., is a Baker Foundation Professor at Harvard Business School and has been a member of the faculty there since 1969. Sasser developed the school’s first course on the management o...ver maisW. Earl Sasser, Jr., is a Baker Foundation Professor at Harvard Business School and has been a member of the faculty there since 1969. Sasser developed the school’s first course on the management of service operations in 1972.ver menos
Livros de W. Earl Sasser Jr.
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
Audiobooks de W. Earl Sasser Jr.
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