Nota: 4 de 5 estrelas
4/5
Carregando
JM![]()
author
Joseph A. Michelli
Joseph A. Michelli is an organizational consultant who focuses on intersections of business, leadership, and workplace productivity. He is the bestselling author of The Starbucks E...ver maisJoseph A. Michelli is an organizational consultant who focuses on intersections of business, leadership, and workplace productivity. He is the bestselling author of The Starbucks Experience, The New Gold Standard, Prescription for Excellence, and The Zappos Experience. One of today’s leading thinkers on the topic of customer experience, Michelli also speaks to corporate audiences approximately 60 times a year.ver menos
Livros de Joseph A. Michelli
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary Nota: 4 de 5 estrelas4/5Leading the Starbucks Way (PB) Nota: 4 de 5 estrelas4/5Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way Nota: 0 de 5 estrelas0 notasStarbucks Leadership Lessons Nota: 0 de 5 estrelas0 notasThe Zappos Experience: 5 Principles to Inspire, Engage, and WOW Nota: 4 de 5 estrelas4/5Leadership Lessons from the Most Admired Companies Nota: 0 de 5 estrelas0 notas
Audiobooks de Joseph A. Michelli
Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way Nota: 4 de 5 estrelas4/5The Zappos Experience: 5 Principles to Inspire, Engage, and WOW Nota: 4 de 5 estrelas4/5The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary Nota: 4 de 5 estrelas4/5
Audiolivros narrados
Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way Nota: 4 de 5 estrelas4/5